Abstract:
The high mortality in intensive care unit (ICU) requires health workers to be able to provide
palliative care so that patients die in peace and help the patient’s family face the grieving
process. The implementation of palliative care must be organized and assessed for the quality
of its implementation. The aim was to describe the quality of palliative care in ICU ‘‘X’’
Hospital. The research used Mixed Methods. The first was the quantitative with descriptive
research. The sample was 38 nurses and 4 doctors to obtain data on the quality of palliative
care with The Self-Report Questionnaire (0---10). The second of qualitative methods to deepen
quantitative data with achieved data saturation in 5 nurses and 2 doctors. Retrieval of data from
May to July 2019. The results were the quality of palliative care performed by nurses had a
score of 6.68, for doctors were 5.19. The lowest score (5.29) was found in the emotional
support, and organizational domain for ICU clinicians for nurses with the theme of the role of
coworkers and the desire to act alone, for doctors the lowest score (3.93) was spiritual support
for patients family with the theme of the absence of operational standards of spiritual support
procedures and knowledge and experience of spiritual support. The conclusion is the quality of
palliative care services performed by nurses has a score of 6.68 and for doctors was 5.19.
Keywords: Doctors; Intensive room; Nurse; Palliative care
