Abstract:
One of the main strands in e-government research focuses on evaluating the
government website. Previous studies have developed several models of government
website evaluation. Unfortunately, that rich exploration of the government's website
study seems to be ignored in the Indonesian e-government literature. Against that
backdrop, this study formulated a synthetic model of government' website evaluation
based on previous models developed by other scholars. It deployed them to assess
ten local government websites (Municipality/Regency) in East Kalimantan. The
model consists of two broad dimensions: technical and democratic deliberation. On
the technical dimension, by using the SortSite 5.3.5. software, it is found that the
local governments' website performs relatively low on accessibility and errors on
four metrics evaluated by the software. On the other side, on the democratic
deliberation dimension, local government websites in East Kalimantan have
performed relatively well in fulfilling the minimum of the democratic principle. We
call it minimum because the websites have provided the user with basic information
and several channels to interact with the officials.
Keywords: Website Evaluation Model, Local Government Website, Indonesia.
