Description:
The development of e-commerce has reformed traditional commerce, subjecting consumers in e-commerce
transactions to greater risks, while offering only a weak bargaining position when it comes to their rights. This
study analyzes self-regulation as an effective means for providing legal protection and consumer security in ecommerce transactions. Using the normative legal research method, the study shows there is a difference between the United States and the European Union in the application of self-regulation. The United States focuses
on a model of self-regulation, while the European Union places more emphasis on the United State’s role through
legislation that provides legal protection for e-commerce consumers, and Indonesia has not yet specifically
regulated the protection of data privacy or used self-regulation in e-commerce transactions. Self-regulation by
business actors is urgent to ensure consumer rights in e-commerce transactions are fulfilled. The findings suggest
an effective model for implementing self-regulation marries the existing systems in the United States and the
European Union.