Analysis of Satisfaction of BBPJN XI Banjarmasin on Supervisory Consultant Performance in Project Work Construction Bridge in South Kalimantan

Abstract

Bridges are basic infrastructure needed by humans to be able to move from one location to another in order to meet needs. The success of bridge construction projects carried out by the government is largely determined by the role of the construction actors involved, one of which is a consultancy service provider (Consultant) and the success of a consultancy service company is measured by the performance of the company. So far there has been no mechanism in conducting an assessment (assessment) of the performance of supervisory consultants on the bridge construction project work in South Kalimantan in a systematic manner. For this reason, it is necessary to further study the performance of supervisory consultants on bridge construction project work in South Kalimantan, to measure the performance of supervisory consultants and to understand what approaches can be taken in an effort to continuously improve performance. From the results of the analysis that has been done, it can be concluded that indicators of communication and coordination capabilities in the construction project implementation activities are in the top priority category needing attention because it shows the lowest quadrant. So the main strategy that needs to be done is a very selective selection in the position of Chief Inspector.